Water cut blame game
Writer: Lee Choon Fai
Published: Fri, 04 Jan 2013
AMPANG: Cempaka assemblyperson Iskandar Samad took Syarikat Bekalan Air Selangor (Syabas) to task on Wednesday for their poor handling of water disruptions here.
Iskandar (front row, second from right) and some residents of
Pandan Jaya giving Syabas the thumbs-down for poor water
services and crisismanagement.
The lawmaker said he has received many complaints since the water disruptions started on Dec 26 about the sporadic arrival of water tankers and queries of when services will be restored.
“We appreciate the fact that Syabas is sending water tankers to affected areas, but it is not enough.
“A schedule should be issued to residents so that they do not have to wait under the hot sun with buckets in their hands for tankers to arrive,” said Iskandar, who is also state executive councillor.
He added that Syabas currently only informs residents when tankers had arrived and their services should be improved.
Syabas first announced that the disruptions were caused by a water pump failure in Wangsa Maju and services will resume in 24 hours.
However, Iskandar said the complaints of water disruptions never stopped coming in; Syabas later informed him that there was another pump failure in Pudu Ulu and a week will be needed to restore services.
“This is unacceptable, if there is a crisis of this scale then Syabas should have informed the state secretary (Datuk Khusrin Munawi).
“Daily meetings must be held with the state secretary to provide situational updates to the state,” said Iskandar, adding that Syabas as a water service provider should have a back-up plan in case of emergencies such as this.
Other issues raised included the insufficient water provided by tankers and the unprofessional attitude of Syabas employees when handling complaints from the public.
On a related matter, Iskandar described as far-fetched the remark by Deputy Prime Minister Tan Sri Muhyiddin Yassin that Selangor is responsible for the water disruptions as they have delayed the construction of the Langat II water treatment plant.
“What does water pump failures have to do with Langat II? It does not make sense as it is unrelated,” said Iskandar.
Regarding the challenge by Muhyiddin that the state be held responsible for any water crisis in Selangor, Iskandar said the state is being responsible by taking over the water industry.